SWAGBAAZY TERMS AND CONDITION

Welcome to Swagbaazy! These Terms of Service (“Terms”) govern your use of our website www.swagbaazy.com and our products and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. INTRODUCTION

These Terms form a legally binding agreement between you (“customer” or “user”) and Swagbaazy (“we,” “us,” or “our”). Please read them carefully before proceeding with any transaction or usage of our services.

2. ELIGIBILITY & ACCOUNT REGISTRATION

• To place an order, you must be at least 18 years old or have the permission of a legal guardian.
• You are responsible for providing accurate and updated information when registering an account.
• You must keep your account credentials confidential and notify us immediately in case of unauthorized access or breach.

3. PRODUCT INFORMATION & PRICING

• We strive to provide accurate product descriptions, colors, and specifications; however, minor variations may occur due to lighting and screen resolution differences.
• Pricing Errors: If a product is listed at an incorrect price due to a system error, we reserve the right to cancel or adjust the order after notifying you.
• Prices are subject to change without prior notice.

4. PAYMENT POLICY

• We operate on a prepaid-only basis and do not offer Cash on Delivery (COD).
• Accepted payment methods include Credit/Debit Cards, UPI, Net Banking, and Wallet Payments.
• Payments are securely processed via encrypted payment gateways, ensuring a safe transaction experience.
• If a transaction fails but the amount is deducted, the refund will be processed within 5-7 working days by your bank.

For more details, refer to our Payment Policy.

5. SHIPPING & DELIVERY

• Orders are processed within 1-2 business days, and standard delivery takes 5-8 business days.
• Unexpected Delays: Delivery times may be affected due to unforeseen circumstances such as bad weather, courier delays, or high demand.
• Shipping is PAN India Free for all orders.

For more details, visit our Shipping Policy.

6. EXCHANGE & RETURN POLICY

• No Returns: We encourage thoughtful purchasing as we do not accept returns.
• Exchange: Size exchanges must be requested within 5 working days of delivery.
• The product must be unused, in original condition, with tags and packaging intact.
• Manufacturing Defects/Damaged Items: Customers must provide a clear video of the unboxing showing the issue. Upon verification, we will offer a replacement or a credit note for future purchases.

For complete details, refer to our Return & Exchange Policy.

7. INTELLECTUAL PROPERTY RIGHTS

• All content, including images, product designs, text, logos, and graphics, is owned by Swagbaazy or licensed for use.
• Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

8. USER RESPONSIBILITIES & PROHIBITED ACTIVITIES

By using our website, you agree to:
✅ Provide accurate information and comply with applicable laws.
✅ Use our website only for lawful purposes and not for fraudulent activities.

You must not:
❌ Impersonate another person or provide false details.
❌ Attempt to hack, modify, or disrupt our website’s security.
❌ Use our content without written permission.

Violation of these terms may result in account suspension and legal action.

9. LIMITATION OF LIABILITY

• Swagbaazy is not responsible for indirect, incidental, or consequential damages caused by website errors, delays, or third-party service failures.
• We are not liable for allergic reactions or sensitivities to fabrics or materials used in our products.

10. ORDER CANCELLATION & MODIFICATIONS

• Orders cannot be canceled once confirmed, as we process them quickly.
• For modifications (e.g., address change), contact us within 12 hours of placing the order.

11. DISCOUNT & PROMOTIONAL OFFERS

• Discount codes must be applied at checkout and cannot be added after the order is placed.
• One promo code per order—multiple discounts cannot be combined.

12. GOVERNING LAW & DISPUTE RESOLUTION

• These Terms are governed by the laws of India.
• Any disputes arising from these Terms shall be resolved through mediation first, failing which legal proceedings will take place in India courts.

13. CHANGES TO TERMS

Swagbaazy reserves the right to modify these Terms at any time. Changes will be updated on this page, and continued use of our website constitutes acceptance of the revised Terms.

14. CONTACT INFORMATION

For any queries, feel free to reach out to us:
📧 Email: support@swagbaazy.com
📞 Phone: 9354135115

Thank you for shopping with Swagbaazy! We value your trust and support. 😊